2019
Carrefour
An onboarding video for a distribution center in São Paulo and a workshop with the Safety, Environment, and Health team on leadership, risk perception, and communication.
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Retail
Safety culture in stores and the operations that supply them, with attention to the role of local managers, supervisors, and teams working different shifts.
Safety decisions close to the people serving and supplying stores
Retail brings together customer service, restocking, receiving goods, and support activities. Within one store, professionals with different roles share spaces and working hours. Busy periods and team changes alter this routine.
When there are many sites, corporate guidance needs to be understood by local leaders working in different circumstances. Understanding the culture involves looking at how these people set priorities, talk to teams, and respond to problems that arise at work.
It also matters to understand the relationships between stores, distribution, and service providers. Safety depends on decisions across these areas, such as organizing activities, making resources available, and supporting people as they begin a new role.
Clarify the role of local leadership
The assessment may involve different store formats and support sites, according to the scope. Listening helps identify common issues and situations that need a specific approach at each location.
Leadership development and follow-up use examples from everyday retail work. The work may support the implementation of management tools and routines, checking how teams understand them and what adjustments are needed for their use.
Explore our approachProject experience
All projectsHow we can help
All servicesSafety Culture Assessment
Understand management practices and teams’ experiences across different activities.
Safety Culture Transformation
Support the implementation of practices and follow the difficulties teams encounter.
Liderança Antifrágil
Develop leadership through experiences related to the work context.
According to the organization’s needs
- Maturity assessment for serious and fatal incident prevention (SIF)
Examine understanding of critical exposures and the monitoring of controls.
- Strategic Safety Planning
Define priorities, responsibilities, and ways to monitor the work.
- Accident Investigation
Understand the conditions and decisions involved to guide organizational learning.
Other industries
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Logistics and Transportation
Leadership and safety culture in warehousing, cargo handling, and transportation, considering the decisions that connect each stage of the operation.
Consumer Goods
Safety culture in the manufacture of everyday products, considering the teams, production changes, and activities that sustain the operation.
Let’s talk.
Tell us which sites are involved and what needs to be developed with local leadership.