2019
DHL
Development of a reference for warehouse management, training in incident investigation, proactive tools, and campaigns aligned with the global strategy.
Explore the project
Logistics and Transportation
Leadership and safety culture in warehousing, cargo handling, and transportation, considering the decisions that connect each stage of the operation.
Work passes from one team to another
Receiving, storage, picking, and dispatch form a sequence that depends on coordination between people. Transportation connects these stages to other sites and companies. Deadlines and volumes vary, as does the composition of teams across shifts.
During handoffs, information about working conditions needs to follow the activity. It is important to understand how a change is communicated, how teams discuss risks, and who responds to difficulties encountered during the work.
Leaders’ presence helps them understand this routine. The way supervisors guide the work and management responds to reports helps assess whether safety practices are understood and sustained at different points in the network.
Share learning across operations
The assessment considers differences between distribution centers, warehouses, terminals, and transportation activities. Listening to teams and observing routines may reveal issues that require shared decisions across functions.
Planning organizes priorities for development, responsibilities, and follow-up. By developing leaders and examining how tools are used, the work helps carry lessons from one operation to others, with the adjustments each context requires.
Explore our approachProject experience
All projectsHow we can help
All servicesSafety Culture Assessment
Understand management practices and teams’ experiences across different activities.
Strategic Safety Planning
Define priorities, responsibilities, and ways to monitor the work.
Accident Investigation
Understand the conditions and decisions involved to guide organizational learning.
According to the organization’s needs
- Maturity assessment for serious and fatal incident prevention (SIF)
Examine understanding of critical exposures and the monitoring of controls.
- Safety Culture Transformation
Support the implementation of practices and follow the difficulties teams encounter.
- Liderança Antifrágil
Develop leadership through experiences related to the work context.
Other industries
View all industries
Infrastructure
Safety culture in the construction, operation, and maintenance of major assets, with attention to decisions involving concession operators, local teams, and contractors.
Retail
Safety culture in stores and the operations that supply them, with attention to the role of local managers, supervisors, and teams working different shifts.
Let’s talk.
Tell us how your network is organized and which operations need to take part in the work.